Circular 4/2009 Disruption of SANC services due to on-going industrial action ((Oct 2009)

Circular 4/2009 Disruption of SANC services due to ongoing industrial action (Oct 2009)

 
  

30 October 2009

TO ALL:Nursing Education Institutions
 Provincial Departments of Health
 Stakeholders

DISRUPTION OF SOUTH AFRICAN NURSING COUNCIL SERVICES DUE TO ON-GOING INDUSTRIAL ACTION

 

Please be advised that services at the office of South African Nursing Council are being severely hampered by the current strike/lock out over salary negotiations. This has particularly affected clients arriving at the Nursing Council building who have been prevented from entering the building by striking workers and/or who have been unable to receive attention because of the absence of staff to assist them.

Both parties are committed to resolving the dispute as soon as possible in order that services can be resumed and to this end, on-going negotiations are proceeding. You will be notified once the industrial action ends and full services resume.

In the interim you are encouraged to make use of the following services that will still be available:

The Council email ([email protected]) and general fax (012 343-5400) systems will continue to receive messages and application forms, etc.
Council call centre (012 420-1000) will be taking a limited number of calls – but please make use of fax of email if possible so that the call centre is not overloaded.
Payments can be made into the Council bank account – particularly those that must be paid by a specified due date. Always remember to quote your Council number as the payment reference.
The eRegister system ( www.sanc.co.za/eRegister.aspx ) will continue to operate and will be updated on Tuesday evenings – however with limited changes and new registrations being processed, this may not help new applicants.

 

South African Nursing Council appreciates the patience and cooperation demonstrated by its many clients who have been affected by the industrial action and apologizes for the inconvenience that you may have experienced.

 

Signed
MS S A Mchunu
Acting Registrar and CEO

 

 All queries in respect of this circular may be referred to:
 Ms G Khanyile: Manager: Client Services
 Telephone:
Fax :
e-mail :		012 420-1000
012 343-5400 
[email protected]

 

FOOTNOTES:

  1. The industrial action at Nursing Council offices ended on 2 November 2009.
  2. Due to the urgency of this matter and the shortage of staff, this circular was not posted to Stakeholders as is usually the case.  It was emailed/faxed to as many stakeholders as was possible and whose email addresses/fax numbers Council could trace.

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